1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Phone number
• Email address
• Mailing address
• Insurance-related information
• Any details submitted through forms, quote requests, or communications

We may also collect non-personal information automatically, such as:

• IP address
• Browser type
• Device information
• Pages visited on our website

 

2. How We Use Your Information

We use the information we collect to:

• Provide insurance quotes and services
• Respond to inquiries and customer support requests
• Send appointment reminders and policy updates
• Improve our website and service offerings
• Communicate important information related to your account

 

3. SMS/Text Messaging Communications

The Young Group of Fuquay may use SMS/text messaging to communicate with clients and prospects.

3.1 Opt-In Requirement

Messages will only be sent if you have opted in to receive SMS communications.
By opting in, you agree to receive messages such as:

• Quote follow-ups
• Policy updates and reminders
• Appointment confirmations
• Customer service communications
• Occasional promotional messages

3.2 Message Disclosures

• Message and data rates may apply depending on your mobile carrier
• Message frequency may vary

3.3 Opt-Out Instructions

You may opt out of receiving text messages at any time by replying:
"STOP"
Once you opt out, you will no longer receive SMS messages unless you opt in again.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.
Mobile information will not be shared with third parties for marketing purposes.
We may share information only as necessary to:

• Operate our business and provide services
• Work with trusted service providers
• Comply with legal obligations

 

5. Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet or mobile networks is completely secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

7. Your Rights and Choices

You may:

• Request access to your personal information
• Request corrections or updates
• Opt out of marketing communications
• Request deletion of your data where applicable

To make a request, please contact us using the information below.

8. Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. SMS Terms & Conditions
For additional details regarding our SMS messaging program—including program description, message frequency, help instructions, and full terms of use. Please review our SMS Terms & Conditions page.
By opting in to receive text messages from The Young Group of Fuquay, you acknowledge that you have reviewed and agree to both this Privacy Policy and our SMS Terms & Conditions.

11. Contact Information

The Young Group of Fuquay
411 N. Judd Parkway
Fuquay-Varina, NC 27526
Phone: 919-552-8274
Website: www.younggroupfuquay.com